1. Agreement to terms
These Terms and Conditions ("Terms") govern your access to and use of the GrowthGap website (growthgap.co) and all associated services, tools, and content ("Services"), operated by Monster Ventures LLC ("Company," "we," "us," or "our").
By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Services.
These Terms apply to all visitors, users, and clients of GrowthGap.
2. Description of services
GrowthGap provides the following services:
- Free tools: Interactive calculators (Revenue Gap Calculator) that allow users to input their funnel metrics and receive estimated revenue gap analysis and experiment recommendations. These tools are provided for informational purposes.
- Strategy calls: Complimentary 30-minute consultations with Justin Christianson to review your funnel, discuss growth opportunities, and determine whether a paid engagement is appropriate.
- Growth Simulation Engagements: Paid consulting engagements that include funnel audits, data reviews, benchmark comparisons, AI-powered revenue simulations, and prioritized experiment roadmaps.
The scope, pricing, timeline, and deliverables for paid engagements are agreed upon separately in a written engagement agreement or statement of work provided prior to the start of paid work.
3. Free tools and calculator disclaimer
The Revenue Gap Calculator and any other free tools on our website are provided for general informational and illustrative purposes only. The outputs generated by these tools:
- Are estimates based on the metrics you input, industry benchmarks, and simplified mathematical models
- Do not constitute financial, investment, legal, or professional advice
- Are not guarantees of future performance, revenue, or business outcomes
- May not account for all factors relevant to your specific business situation
You should not make significant business or financial decisions based solely on tool outputs. We strongly recommend validating all estimates with your own data and professional advisors where appropriate.
4. Paid engagements
Scope and deliverables
All paid engagements are governed by a separate written agreement that specifies scope, deliverables, timeline, and pricing. In the event of any conflict between these Terms and a written engagement agreement, the engagement agreement controls.
Payment
Payment terms for engagements are specified in the applicable engagement agreement. Unless otherwise agreed in writing, invoices are due within 14 days of issuance. We reserve the right to suspend work on unpaid engagements.
No guarantee of results
While we bring genuine expertise, methodology, and effort to every engagement, we do not and cannot guarantee specific revenue outcomes, conversion rate improvements, or business results. Growth depends on many factors outside our control, including your team's capacity to execute, market conditions, product quality, competitive dynamics, and more. Our deliverables represent our professional analysis and recommendations — outcomes depend on execution.
Client responsibilities
To receive the full benefit of our services, you agree to:
- Provide accurate and complete information about your business, metrics, and situation
- Provide timely access to data, tools, and team members as reasonably requested
- Participate in scheduled calls and review sessions
- Notify us promptly if your business circumstances change materially during an engagement
Cancellation and refunds
Cancellation and refund terms are specified in the applicable engagement agreement. Strategy calls (free consultations) may be rescheduled or cancelled with 24 hours' notice through the Calendly booking system.
5. Intellectual property
Our intellectual property
All content on the GrowthGap website — including text, design, graphics, methodology frameworks, tool logic, and branding — is the property of Monster Ventures LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
Engagement deliverables
Deliverables produced for paid engagements (reports, roadmaps, models) are licensed to you for your internal business use. Monster Ventures LLC retains the underlying methodology, frameworks, and intellectual property used to produce those deliverables.
Your content
You retain ownership of all data, metrics, and business information you share with us. By sharing this information, you grant us a limited license to use it solely for the purpose of delivering our services to you.
6. Confidentiality
We understand that you may share sensitive business information during strategy calls and paid engagements. We treat all non-public business information you share with us as confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to deliver our services through approved subcontractors or tools bound by appropriate confidentiality obligations.
If you require a formal Non-Disclosure Agreement (NDA) before sharing sensitive information, please request one before your strategy call or intake submission.
7. Acceptable use
You agree not to use our Services to:
- Submit false, misleading, or fraudulent information
- Attempt to reverse-engineer, scrape, or extract our calculator logic, methodologies, or proprietary content
- Interfere with the operation of our website or services
- Violate any applicable laws or regulations
- Infringe on the rights of any third party
8. Disclaimer of warranties
Our Services, including all free tools and calculators, are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Monster Ventures LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of liability
To the fullest extent permitted by applicable law, Monster Ventures LLC and its members, managers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services, including but not limited to loss of revenue, loss of profits, loss of business opportunity, or loss of data.
Our total aggregate liability to you for any claims arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you to Monster Ventures LLC in the three months preceding the claim, or $500, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Monster Ventures LLC and its members, managers, employees, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorney's fees) arising out of or relating to your violation of these Terms, your use of our Services, or your submission of inaccurate or misleading information.
11. Third-party services
Our Services may contain links to or integrate with third-party services such as Formspree (form processing), Calendly (scheduling), and Google Fonts (typography). We are not responsible for the practices, content, or availability of these third-party services. Their use is governed by their respective terms and privacy policies.
12. Governing law and dispute resolution
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or our Services that cannot be resolved informally shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Texas. Each party shall bear its own costs unless the arbitrator determines otherwise.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.
You waive any right to bring claims as a class action or class arbitration.
13. Changes to these terms
We reserve the right to modify these Terms at any time. We will update the "Last updated" date at the top of this page when changes are made. For material changes, we will make reasonable efforts to notify active clients. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
14. Entire agreement
These Terms, together with our Privacy Policy and any applicable engagement agreement, constitute the entire agreement between you and Monster Ventures LLC with respect to your use of our Services and supersede all prior agreements, understandings, and representations.
15. Contact
If you have questions about these Terms, please contact us:
Monster Ventures LLC
Operating as GrowthGap
Email: [email protected]
Website: growthgap.co