1. Who we are
GrowthGap is a service operated by Monster Ventures LLC ("we," "us," or "our"). Our website is located at growthgap.co. For questions about this policy, contact us at [email protected].
2. What information we collect
Information you provide directly
We collect information you voluntarily submit through our forms, including:
- Contact information (name, email address, company name, website URL)
- Business information (revenue range, business type, team size, ad spend)
- Funnel and performance metrics you enter into our calculator tools
- Qualitative information about your growth challenges and goals submitted through our booking and intake forms
- Communications you send to us directly via email
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring URLs
- Device type and operating system
Calculator data
Metrics you enter into our Revenue Gap Calculator (such as conversion rates, traffic figures, and revenue numbers) are processed locally in your browser to generate results. This data is only transmitted to us if you choose to submit a booking request, at which point it is included in your form submission.
3. How we use your information
We use the information we collect to:
- Respond to your strategy call requests and schedule appointments
- Deliver our growth simulation and consulting engagements
- Prepare for and conduct strategy calls and engagement work
- Send you relevant communications about your engagement or follow-up materials
- Improve our website, tools, and services
- Comply with legal obligations
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4. How we share your information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service providers
We use a small number of third-party tools to operate our business. These providers only receive data necessary to perform their specific function and are contractually prohibited from using it for any other purpose:
- Formspree — processes form submissions on our behalf. Data is transmitted securely and stored temporarily to deliver form content to our inbox.
- Calendly — used for scheduling strategy calls. When you book a call, your name and email are passed to Calendly to pre-fill the scheduling form. Calendly's own privacy policy applies to data processed through their platform.
- Google Fonts — used to load fonts on our website. Google may collect basic usage data in connection with font delivery.
Legal requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
Business transfers
If Monster Ventures LLC is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a transfer occurs.
5. Data retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:
- Form submissions and contact information are retained for the duration of our business relationship and for a reasonable period afterward
- Engagement-related information (intake forms, session notes) is retained for the duration of the engagement and for up to three years thereafter for business records purposes
- You may request deletion of your information at any time by emailing [email protected]
6. Your rights and choices
Depending on where you are located, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Objection: Object to certain uses of your personal information
- Portability: Request a machine-readable copy of your personal information
- Opt-out of communications: Unsubscribe from any marketing communications at any time by replying to any email we send you or contacting us at [email protected]
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
7. Cookies and tracking
Our website may use cookies and similar tracking technologies for basic functionality and analytics. We do not use advertising cookies or sell data to ad networks. You can control cookie settings through your browser. Disabling cookies may affect certain functionality of the site.
8. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Form submissions are transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's privacy
Our services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
10. California residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].
11. International visitors
GrowthGap is operated from the United States. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page when we do. Fo